Officials of Teleperformance, one of the call center companies operating in Bacolod, are banking on the performance of its local workforce to sustain its growth.

The company said in a recent statement that the growth of Teleperformance-Bacolod can be attributed to the outstanding performance of its employees and management.

"We're all very excited about the rate of growth we're experiencing with Teleperformance this year - globally, in the Philippines, and specifically, in Bacolod," Dave Rizzo, managing director of Teleperformance Philippines, said.

Rich Loveland, director of operations, said their company is extremely pleased and surprised with the quality and caliber of the workforce Negros and the tremendous amount of support that Teleperformance is receiving from local officials, academe and the media.

"We feel that this is only the beginning," he said, adding that he believes that Negros is capable of supporting thousands of employment opportunities.

Teleperformance-Bacolod, located at the ground floor of Luxur Place (formerly Bacolod Convention Hotel), is now hiring 600 employees more for its Bacolod site to fill up the positions for technical support representative, customer service representative, account manager, call center manager, quality assurance analyst, QA supervisor, team leader, reports analyst, mission control specialist, lead trainer, communication trainer, employee relations associate, human resources associate and company nurse.

Claire Bedia, director for administration and human resource, said Teleperformance is also in the process of completing its call center training curriculum in collaboration with the academe.*

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