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Montelibano, president of the Metro Bacolod Chamber of Commerce and Industry,
said he is supporting efforts to establish an Information Technology curriculum
in local schools that will support the business process outsourcing industry,
particularly the call center companies, in Bacolod City and Negros Occidental.
Montelibano said the local academe should be supported to further develop
educational and training opportunities for students who can be prospective employees
of call centers. Major call center companies Teleperformance and TeleTech
are now operating in Bacolod while another leading operator, Convergys, is also
expected to start its operations in the city this year. The Bacolod IT
Focus Team, headed by Councilor Jocelle Batapa-Sigue, had earlier said it is coordinating
with the IT Network of Schools in Bacolod and Negros Occidental, composed of 36
colleges and universities, to produce competent graduates whose skills and knowledge
are relevant to the development of the ICT industry. Both the IT Team
and ITSNET are hoping to secure at least one percent of the projected 1.3 million
jobs under the country's cyberservices sector from 2006 to 2010. Meanwhile,
the Trade Union Congress of the Philippines is pushing for increased government
funding for skills training programs that will allow more Filipinos to qualify
for good-paying jobs in the call center industry. The group made the appeal
after it completed a one-month skills retooling of more than 1,400 trainees for
call center jobs. TUCP spokesperson Alex Aguilar said the initial training
program has been successful, and more than 70 percent of the graduates qualified
for full employment in leading call center companies.*NLG back
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