The vice president and general manager of a call center company in Dumaguete City belied reports their employees are receiving low pay.

"Beyond just the wages, we offer a lifestyle and other benefits to employees," Maulik Parekh of TeleTech said.

He added that their wages are extremely competitive in Dumaguete and they will yet hire more than 600 employees.

We are into the Phase II of development which will include additional programs on commerce and business hotel, medical clinic, and health care, among others, he said.

The Technical Education and Skills Development Authority and TeleTech recently signed a memorandum of agreement for the implementation of a P5-million grant for an English-Proficiency program for three years.

Parekh said they are targeting "near hire" employees, or accommodate those who were not immediately hired for lack of English skills. These near-hires will be trained and given a second chance for interview.*JG

back to top