| A British national and his wife who had complained that P50,000
was fraudulently withdrawn from their bank account via computer banking, were
paid the amount yesterday, but they are still considering the filing of charges.
Neil Honeyman and his wife, Ma. Josefina Abueg, had complained to Stephen
Abao, manager of the Equitable-PCI Bank Hilado Branch in Bacolod City, on Aug.
18 that the P50,000 had been withdrawn via Fastnet, or computer banking.
"Since we do not have a Fastnet account, then the transaction was carried out
by a third party," the Honeymans said. Mr. Honeyman said it appears that
the fraudulent withdrawal of their money had occurred at the Manila end of the
bank and he is asking that he be provided with specifics on what exactly happened.
He is considering filing a civil case for damages based on the bank's
negligence, but if the bank provides information on who were responsible for the
fraudulent transaction, he would instead contemplate filing a criminal case against
those who perpetrated it, Honeyman said. He is filing charges because
he wants to get to the bottom of what happened so he and other people don't get
victimized again and so the bank will correct the problem, Honeyman added.
Abao said an adjustment was immediately made in the account of Honeyman yesterday
and he is still asking their head office to determine how the P50,000 had been
withdrawn since the transaction appears to have originated from Manila. However,
he said he could not give specifics and was still awaiting a reply so the questions
of Mr. Honeyman could be answered. Honeyman said that, in cooperation
with the bank staff, he and his wife obtained a copy of the bank's "Detail Transaction
Journal" with the details of their last ten transactions. The journal states that
at 10:20:20 a.m. of Aug. 16 he transferred P1,000 to the account of one of his
children in Iloilo via phone banking and while he was doing so, someone may have
hacked into his account, Honeyman said. That is because the journal states
that in 6 seconds at 10:20:26 a.m. of Aug. 16 a transaction took place during
which P50,000 was transferred out of their account by Fastnet, or computer banking,
he said. "Since the time difference is only 6 seconds, we believe the
bank's system allowed the fraudulent perpetrator access to our account while we
were undertaking our transaction," he said. "We believe this demonstrates
the inadequacy of the bank's system," he said. According to the bank's
"Detail Transaction Journal" the fraudulent transaction took place from "TERM
6652," he said. "We believe the bank has information which enables it to ascertain
the location of "Term 6652," Honeyman said.*CPG back
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